1. Collection of Information
Certain applications on The Grounded Gardener’s website may require users to register or to provide personal information in order to make a commercial transaction, or to subscribe to a newsletter. Such personal information is not shared or sold to third parties, except as in special mailing lists as outlined in Section #2.
To better understand the needs of our website users, we may also request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications.
If we request demographic information, we will not share information about you as an individual with any other entity or third party. When we share demographic information with third parties, we will provide aggregate information only.
2. Mailing Lists
If you provide your e-mail address, The Grounded Gardener may periodically contact you with special offers, updated information, and new services. Any group e-mails sent to you by The Grounded Gardener give you the option to be removed from the e-mail mailing list.
Selected applications on our web site allow visitors to subscribe to our newsletter by providing their names and addresses to The Grounded Gardener. If you provide The Grounded Gardener with your mailing address or telephone number, The Grounded Gardener will send you The Grounded Gardener newsletter and/or promotions and may also use your contact information to alert you to updated information and new services. If you wish to be removed from the mailing list, please contact The Grounded Gardener.
3. Special contests, promotions and sponsored events
The Grounded Gardener may occasionally present a special contest, promotion or sponsored event on thegroundedgardener.com that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we have any plans to share that information with the sponsor(s), we will make this intention clear in our promotional information so you may elect not to enter.
4. Financial Information Privacy
The Grounded Gardener will protect any personal financial information that you share with us. If you make a purchase on The Grounded Gardener website, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web server. We will retain order information for our records, but this information is never shared with third parties.
We do not solicit personal information from children. Pages specifically geared toward children will not request any personal or contact information.
7. Contact Us / How to update your personal information
You can help The Grounded Gardener maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. Contact us via the information on thegroundedgardener.com contact page if you wish to update your information or if you no longer wish to receive communications from The Grounded Gardener, our partners, or selected third parties. Please include both your old and new contact information so that we can make the appropriate corrections.
8. Legal Disclaimer
Although we make every effort to protect and assure user privacy, we may need to disclose personal information when required by law. If we are required by court order or legal process to disclose your personal information, we will make every effort to advise you so that you may object to disclosure. To the extent possible, we will object to disclosure on your behalf and seek to limit the use of such information.
Third-party banking applications are used to process and verify payments. Data is also collected at time of payment for the purposes of order confirmation and delivery services, as well as to keep in touch with customers via email and social media.
A special note about COVID-19 practices: The Grounded Gardener has launched online plant order and home delivery specifically to serve the community during this time of social-distancing and extra precaution designed to mitigate the spread of COVID-19. As a part of the agriculture industry, the services and products available through The Grounded Gardener are considered essential business. The Grounded Gardener prioritizes human safety first and foremost by practicing social-distancing and recommended hygiene protocols rigorously, with minimal human interaction through its ordering and delivery practices. In return, The Grounded Gardener asks that customers please support these practices when receiving goods and services by maintaining social-distancing and hygiene protocols recommended by local and national authorities.